Refund Policy

Last updated: June, 2023

Thank you for choosing Business Elites. This Refund Policy explains the terms and conditions governing refunds for canceled subscriptions to our online news services.

1. Subscription Cancellation

You have the right to cancel your subscription to Business Elites at any time. To cancel your subscription, please follow the instructions provided on our website or contact our customer support team.

2. Refund Eligibility

We offer refunds for canceled subscriptions based on the following conditions:

  • Monthly Subscriptions: If you cancel your monthly subscription within the first 14 days of the billing cycle, you will be eligible for a full refund. No refunds will be issued for cancellations made after the 14-day period.
  • Annual Subscriptions: If you cancel your annual subscription within the first 30 days of the billing cycle, you will be eligible for a full refund. After the 30-day period, no refunds will be issued.

3. Refund Process

To request a refund for a canceled subscription, please contact our customer support team with your subscription details and the reason for cancellation. We will review your request and process the refund if it meets the eligibility criteria mentioned in section 2.

Refunds will be issued using the original payment method used for the subscription. Please note that it may take up to [number of days] for the refund to be reflected in your account, depending on your financial institution.

4. Non-Refundable Charges

Certain charges are non-refundable, and the following conditions apply:

  • Partial Billing Cycle: If you cancel your subscription during a billing cycle, we will not provide refunds for the unused portion of that cycle.
  • Add-On Services: Additional services or products purchased in conjunction with your subscription are non-refundable.
  • Promotional Offers: Refunds will not be provided for discounted subscriptions or subscriptions obtained through promotional offers, unless otherwise specified in the terms of the offer.

5. Changes to the Refund Policy

We reserve the right to modify or amend this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

6. Contact Us

If you have any questions, concerns, or requests regarding our Refund Policy, please contact our customer support team at sales@businesselites.co.za.